A selection of flowers

Depending on your preferences, we suggest choosing one of the categories of flowers we offer, divided into two sizes: small flowers and large flowers.

Due to the variety of the floral offer in various locations of cemeteries, the selection of flower categories means the product of a specific type of product within a given price range. The choice may also include the flower species and its colors.

Dedication

If you have an inner need to deepen the memory of your loved one, we recommend ordering a special dedication to selected flowers. Dedication is the text or selected from the list of ready-made messages suggested by the service, or a personal text prepared by you, consisting of 50 characters. We will put the dedication in a decorative pendant, which we will attach to the laid flowers placed on the grave. Placing a dedication is treated as a separate activity and additionally payable.

Notification about the submission of flowers

About the fact that the flowers were deposited on the grave of your loved one, you will be informed in the manner provided on the site, using e-mail. You will receive a message with the date and time of our visit to the grave and three photos depicting the image of the grave from different perspectives, including the perspective of flowers placed on your behalf.

If you would like to receive additional notification via SMS in addition to such information, we can provide you with this. This option requires a mobile number and is additionally payable.

Indication of the buried

To get to the resting place of the person for whom you order flowers on the grave, we should receive information about the buried, which will enable us to find your friend's grave. We expect that the buried will be identified by name, first name, date of birth and date of death, where name and surname are mandatory to be provided. In cemeteries covered by digital records of buried, the service will automatically find the burial grave displaying all the locations that meet your search criteria. From the list presented by the location service, select the person for whom you want to put flowers on the grave. If on the list presented by the website of the buried there is no person you are looking for, it means that there is no such buried in this cemetery or you can not order the service for it in an automated way. In such dubious situations, please contact the operator of the website at the indicated e-mail address.

Indication of the buried grave

For cemeteries not covered by digital records of buried, the location of the grave should be specified if the location is known to you, or a service should be provided to search for a grave of your loved one in a given cemetery. If the location of the grave is known, you can specify it in one of four ways:

1. Giving the number of the grave in accordance with the convention of numbering graves in a given cemetery

2. Attach a grave picture with a GPS marker

3. Indication of the grave on the presented digital map of the cemetery

4. Verbal description of how to get to the grave

Correspondence on the order

We are convinced that usually finding your friend's grave and laying flowers on the grave will take place without any disturbances. Occasionally, however, and for reasons beyond our control, situations may arise that will require our communication with you. Such situations may mainly concern the clarification of the information about the order, or the inability to find the grave, despite our best efforts, based on information from you. In this case, you will receive an email from us requesting confirmation of the order details or information that the grave has not been found in spite of our actions in the email and whether and how much of the payment for your order may be subject to reimbursement.