Guardian of the selected cemetery
What is the caregiver's job?
The guardian's activity consists in the execution of orders received from the pamietam.pl portal on the cemetery assigned to you.
Possible orders include: lighting the candle on the grave, making a grave photo documentation, cleaning the grave, placing the flowers on the grave, getting flowers for the funeral, checking the tomb payment status of the cemetery administrator, finding a grave at the cemetery manager.
What are you answering for?
As a graveyard keeper, you are given the exclusive right to service orders for a given cemetery. This means that all orders placed by customers regarding a given cemetery are sent to you. Your responsibility is timely and reliable execution of orders sent to you.
When do you process the orders?
There are several types of deadlines in which orders are executed.
The standard and most frequently used deadline is five calendar days. This means, for example, that the order that you will receive on Sunday at 12:00 should be done by the end of Friday at the latest.
The portal also allows customers to place orders with the execution date in a specific day indicated by the client. You receive an additional remuneration for handling this type of order. We will give you this order for execution five days before the date of delivery expected by the client.
The portal also allows customers to place orders with the execution date on a specific day and in the given hour: 8: 00-10: 00, 10: 00-12: 00, 12: 00-14: 00, 14: 00-16: 00, 16 : 00-18: 00, 18: 00-20: 00. You receive an additional remuneration for handling this type of order. We will give you this order for execution five days before the date of delivery expected by the client.
Customers can also order orders in a subscription mode. A subscription is a minium of 6 and a maximum of 24 performances of a given service in the months chosen by the client. Each of the items of the subscription order will be forwarded to you five days in advance in relation to the order execution date indicated by the client. For subscription orders, the customer can indicate that the order was completed in the last ten days of the month - then you will receive the order in the middle of the month and you will have 10 days to complete it. The customer may also indicate a specific date and / or hour period for the performance of the subscription (for an additional fee) - then you will receive them for execution 5 days before the date expected by the customer.
Regardless of the date of transferring the order to you, for each order with deferred (future execution date) you have full insight into information about future orders that are waiting for forwarding to you.
How do you handle orders?
As a supervisor, you have your dedicated account of a supervisor at the portal pamietam.pl. Handling orders takes place through the page pamietam.pl. The application is also available on mobile phones. All steps of order processing are confirmed by email notifications.
What is the implementation of the torch lighting service?
The order to provide this service may refer to a grave that has an identified location or grave without an identified location. In the case of a grave with an identified location, along with the order you will receive this location in the form of a grave number, a GPS map or a description of reaching the grave. In the second case, your task will be to find the grave by contacting the cemetery manager. This service is additionally payable by the customer. If the grave is not found, you will reject the order. If more than one buried person is found - you will provide the client with information on the subject, to indicate the right person.
The next step is to buy a candle in accordance with the specification consistent with the price category chosen by the customer: a small, larger, medium, large and special candle.
The customer can also order a special dedication to the candle. This service is additionally payable. In this case, you must print the dedication, put it in the container received from us, dress it with a decorative string and attach it to the Snitch.
The next step is to put and light a candle on the grave and make photo documentation and introduce it to the system.
What is the service of taking a grave?
The order to provide this service may refer to a grave that has an identified location or grave without an identified location. In the case of a grave with an identified location, along with the order you will receive this location in the form of a grave number, a GPS map or a description of reaching the grave. In the second case, your task will be to find the grave by contacting the cemetery manager. This service is additionally payable by the customer. If the grave is not found, you will reject the order. If more than one buried person is found - you will provide the client with information on the subject, to indicate the right person.
The next step is to make the photo documentation and enter it into the system.
What is the service of flowers on the grave?
The order to provide this service may refer to a grave that has an identified location or grave without an identified location. In the case of a grave with an identified location, along with the order you will receive this location in the form of a grave number, a GPS map or a description of reaching the grave. In the second case, your task will be to find the grave by contacting the cemetery manager. This service is additionally payable by the customer. If the grave is not found, you will reject the order. If more than one buried person is found - you will provide the client with information on the subject, to indicate the right person.
The next step of the order is the purchase of flowers in accordance with the specification consistent with the price category chosen by the customer: small flowers or large flowers and a category of selected flowers.
The customer can also order a special dedication to flowers. This service is additionally payable. In this case, you must print a dedication, put it in the container received from us, dress it with a decorative string and attach it to the flowers.
The next step is to make the photo documentation and enter it into the system.
What is the service of flowers for the funeral?
The first step of the order is the purchase of flowers in accordance with the specification consistent with the price category chosen by the customer: small, medium, large bunch or wreath small, medium, large and in line with the category of selected flowers and sash.
The next step is to deliver the flowers to the place of the ceremony, the address of which you will receive along with the order. You should provide flowers just before the funeral ceremony, and if the client does not give the address of the ceremony or give the wrong address - on the grave.
The next step is to make the photo documentation and enter it into the system.
What is the execution of the tomb cleaning service?
The order to provide this service may refer to a grave that has an identified location or grave without an identified location. In the case of a grave with an identified location, along with the order you will receive this location in the form of a grave number, a GPS map or a description of reaching the grave. In the second case, your task will be to find the grave by contacting the cemetery manager. This service is additionally payable by the customer. If the grave is not found, you will reject the order. If more than one buried person is found - you will provide the client with information on the subject, to indicate the right person.
The next step to cleaning the grave.
The next step is to make the photo documentation and enter it into the system.
What is the service of the tomb payment status?
The order to provide this service may refer to a grave that has an identified location or grave without an identified location. In the case of a grave with an identified location, along with the order you will receive this location in the form of a grave number, a GPS map or a description of reaching the grave. In the second case, your task will be to find the grave by contacting the cemetery manager. This service is additionally payable by the customer. If the grave is not found, you will reject the order. If more than one buried person is found - you will provide the client with information on the subject, to indicate the right person.
The next step is to contact the cemetery manager and obtain information from him about the date of the next tomb payment and the amount of the fee.
The next step is to introduce information to the system.
How do we account for the services you provide?
Settlement of orders will consist in issuing orders to a natural person. For these orders, we will charge ZUS and income tax prepayments in accordance with applicable law and on the basis of statements made by you regarding your insurance and tax status.
There is also the possibility that our cooperation will take place on the basis of cooperation between companies. In this case, however, it is required for you to run a business activity and issue VAT invoices.
What is required to start the business?
To conduct business as a carer it is necessary to have a mobile phone with access to the Internet, a bank account and an email address.
We will start our cooperation by signing a cooperation agreement.
To start a business you should choose the formula of your activity (business or order for a natural person).
You should also specify in which cemeteries you want to run your business. To check if cemeteries in your city already have dedicated guardians, select the We're looking for guardians link in the footer, and then click the See cities button.
If you are interested in becoming a carer, complete and send us your application by selecting the button below.
